Terms & Conditions
1. Acceptance of the Terms
By using Keno Lottery's platform, you acknowledge that you have read and agree to be bound by these Terms & Conditions ("Agreement"). If you do not accept these terms, please do not use our services.
2. Eligibility Requirements
To use our services, you must be at least 18 years old (or the age of majority in your jurisdiction) and be a resident of a country where online gaming is permitted.
3. Geographic Restrictions
Keno Lottery operates on an international basis but restricts access to users from certain countries or jurisdictions as required by applicable law or regulation. Check our website for specific details regarding geographic restrictions before accessing our services.
4. Account Registration Rules
To create an account with Keno Lottery, you must provide accurate and truthful information during registration. You agree that all information provided is current and up-to-date.
5. One-Account-Per-User Policy
You are only allowed to have one active account on the platform at any given time. Creating multiple accounts may result in suspension or closure of your accounts, as well as confiscation of winnings.
6. Identity Verification & KYC
Keno Lottery reserves the right to request identification documents and/or proof of address from users in order to comply with anti-money laundering regulations (AML). You agree that you will provide such information promptly upon request and allow us to verify it through a third-party service provider if necessary.
7. Account Accuracy Obligations
You must ensure that your account information remains accurate, including but not limited to: name, address, contact details and password security. Failure to do so may result in suspension or closure of your accounts.
8. Account Security Responsibilities
Keno Lottery will never request your login credentials via email, phone call, text message or any other means. You are responsible for maintaining the confidentiality of your account information.
9. Login Credentials & Password Protection
You agree that you will not share your login credentials with anyone and keep them confidential at all times. We recommend using a password manager to generate unique passwords.
10. Restricted Behaviour & Prohibited Activities
The following behavior is strictly prohibited: multiple-accounting, money laundering, credit card scams, hacking or attempting to bypass our systems. Engaging in any of these activities may result in account closure and/or referral to law enforcement agencies.
11. Bonus & Promotion Rules
All bonuses and promotions are subject to specific terms and conditions as outlined on our website and within the bonus promotion itself. Please review carefully before claiming a bonus or participating in a promotion.
12. Wagering & Gameplay Conditions
Wagers made through Keno Lottery's platform must meet all relevant wagering requirements, which can be found on each game's rules page. You acknowledge that failure to comply with these requirements may result in forfeit of winnings and/or account restrictions.
13. Bonus Abuse Prevention
Keno Lottery reserves the right to prevent bonus abuse by restricting or banning users who engage in unfair play practices, such as collusion, slot machine tampering etc.
14. Deposits & Withdrawals (Where Supported)
All deposits must be made through our approved payment methods listed on our website. Withdrawal requests will only be processed once verification has been completed to prevent fraudulent activities and/or money laundering. Please review our terms for specific details regarding deposit/withdrawal limits, processing times etc.
15. Verification Before Withdrawals
In order to comply with international AML regulations, Keno Lottery may request additional documentation from users before processing withdrawal requests. You agree that you will provide this information promptly upon request and allow us to verify it through a third-party service provider if necessary.
16. Processing & Review Procedures
Keno Lottery reserves the right to review and adjust all transactions at any time without prior notice, in accordance with our AML/KYC policies.
17. Responsible Gambling Expectations
You acknowledge that online gaming carries inherent risks of loss and should only be done for entertainment purposes. If you feel that your use is becoming detrimental or unmanageable, please contact us to discuss setting deposit limits, self-exclusion options etc.
18. Self-Exclusion & Account Restrictions
Keno Lottery supports responsible gaming by offering players the opportunity to exclude themselves from our services via self-exclusion option as per national regulations (available for Keno Lottery users only). Upon request, your account will be deactivated and all bonuses/ promotions voided, pending regulatory requirements.
19. Game Fairness & RNG Systems
All games on the platform are subject to rigorous testing by independent third-party auditors using Random Number Generator ("RNG") technology, ensuring fairness in each gaming session.
20. Technical Interruptions or Voided Gameplay
Keno Lottery makes no warranty that our services will be uninterrupted and/or error-free at all times. Any technical difficulties may void game results and we reserve the right to suspend or terminate service until further notice.
21. Suspension or Closure of Accounts
We reserve the right to temporarily/suspendedly or permanently close any account if necessary, without prior warning in cases where:
a) Fraud or attempted fraudb) Gaming irregularities/money laundering activity detectedc) User non-compliance with these terms/conditions
Upon suspension/closure you will not be entitled to any of your winnings pending further investigation.
22. Intellectual Property & Platform Ownership
All materials, graphics and other content contained in or made available on Keno Lottery's website are owned by the platform itself (including all trademarks). Any use must be with prior written consent from us only.
23. Limitation of Liability
To the extent permitted by law, we disclaim any liability for consequential damages arising out of your access to our services or failure to adhere to these Terms & Conditions.
24. Modification of Terms
Keno Lottery reserves the right to modify these terms at its sole discretion without notice. Your continued use of our platform implies acceptance of any updated version.
25. Contact/Support Guidance
In case of any queries, please reach out directly through live chat support available on Keno Lottery's website and/or via designated contact page.
